Ombudsman Services

The Problem

The company operates in a niche area with benchmarking data constraints, amid concerns about the effectiveness and appropriateness of incentive pay, and extreme sensitivity regarding the company’s overall role.

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How we helped

We advised the Remuneration Committee, providing very tailored (‘crafted’) pay benchmarking. We evaluated the effectiveness of their incentive plan and made recommendations for modification which gained broad and long-lasting acceptance

Design Work

We advised the Remuneration Committee Chair on selected changes to align with the up-to-date market data, and needs of the company

Challenges/Complex requirements

This is a high-profile firm, where controversy regarding pay decisions would be highly detrimental to the company’s brand

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